Completing the avatar was not as much fun as I thought. I am frustrated with our McAfee Protection. Continually it would block pictures so it took some guess work to complete. I also would have liked a searchable feature instead of looking at each picture. It was frustrating at times to get everything to work as I wanted it to work but with perseverance and more time than it should have taken I have an avatar and even exported it.
One of the things I feel I learned from the experience is that all of this was foreign to me but to others it would be very easy. I have to remember the feeling of frustration as I am helping students use Power Library or Destiny. They are feeling the same frustration that I felt in making and exporting an avatar. It is new, it is foreign, and they may not quite see the point.
It is always good to put yourself in the patron's place and make sure that while you are providing library information that they are not hearing library babble. I will need to listen to myself with different ears this week.
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When you are in the trenches, it's hard to remember everything you know. Thanks for reminding me today about putting your librarian self into the shoes of the patron and to make sure to speak in their terms...not "librarian babble."
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